No matter whether your business is large or small, potential customers are talking about you. They are tweeting about your latest product or service, commenting on your blog, creating Facebook updates about their customer experience and leaving reviews. Simply put, reputation management is the process of controlling and improving how your brand is perceived by others. It’s becoming increasingly difficult for companies to protect their own image online. Social media for instance, lets pretty much anyone say pretty much anything about you – and it feels like there’s not much you can do about it.
Good online reputation management is not just about reacting well to criticism about your brand or products & services, but also about whether to react at all. At SEO Nuts, we can manage your online interactions with customers and prospects in a transparent and constructive manner – giving you piece of mind to focus on daily business at hand.
We reply on your behalf to social media posts and reviews in a polite and constructive manner.
We’ll write informing posts on your behalf and release them through meaningful channels for maximum take-up.
We will optimise your content; presenting your business in a transparent and trustworthy way.